Zebpay Review: An Australian Crypto Exchange Overview

This review of ZebPay examines the Australian operation of a global crypto exchange active since 2014 and locally present from May 2019. The platform enables straightforward buy and sell orders for Bitcoin and other cryptocurrencies. It is registered with AUSTRAC, offering confidence that you’re dealing with an Australian-registered entity that has completed required digital currency compliance checks.

Standout Features on ZebPay

• No-cost deposits in AUD and crypto
• Fee-free AUD withdrawals
• iOS and Android apps for trading
• Quick sign-in via mobile number
• Support for Bitcoin’s Lightning Network
• Beginner-friendly interface

Coins and Fiat You Can Use

Supported assets include Bitcoin alongside major cryptocurrencies. Australian dollars are available for fiat funding and settlement on the crypto exchange. For AUD funding, deposits are commonly made via bank transfer to an Australian bank account; availability of instant rails (such as PayID/Osko) and card/POLi-style options can vary by region and account, so check what’s enabled in-app. AUD withdrawals are typically processed back to a linked bank account.

• Bitcoin (BTC)
• Ethereum (ETH)
• Bitcoin Cash (BCH)
• Litecoin (LTC)
• Ripple (XRP)
• EOS (EOS)

How to Get Started on ZebPay

Registration begins with your mobile number and email. After verifying the email, complete KYC identity checks; once approved, you can start buying Bitcoin. To buy, add funds (AUD or crypto), choose the asset, enter your amount, select an order type (typically market or limit), then confirm the trade. To sell, select the asset you hold, choose sell, pick market or limit, confirm, and then withdraw AUD to your linked bank account (or withdraw crypto to an external wallet if needed). If you run into issues, use the support page to submit a ticket — in our test, a response arrived within minutes. Support is primarily handled through online requests; live chat and phone support aren’t always available on every region’s product offering, and customer service hours may not be clearly published. English is commonly supported for Australian accounts.

Corporate accounts can also be requested via email, but expect extensive KYC requirements, including identity documentation for all company directors.

Trading Crypto on the Platform

The trading platform is accessible on the web and through the mobile app, so you can place orders wherever you are. Promotions have included a trade rebate program with rewards up to A$500 and a “deposit A$100, get A$10” offer. A professional-grade Pro interface is not currently available in Australia.

Security and Custody

Almost all client funds are held offline in multi-signature cold wallets, isolated in air-gapped environments and secured with dedicated Hardware Security Modules. Custody is geographically distributed across cities and continents to add resilience. On the account side, users should look for additional protections such as two-factor authentication (2FA) in security settings to harden logins and withdrawals. On insurance/compensation, protections can vary by jurisdiction and entity; if there’s no explicit insurance or reimbursement commitment stated for your account, assume losses from extreme events may not be guaranteed to be covered and review the platform’s terms for the latest details.

Developer API

Developers can integrate through an API to automate buy and sell flows, place trades, interact with the Lightning Network, and consume real-time data via WebSocket streams.

Fees and Account Limits

Funding and cashing out in AUD is positioned as fee-free from the platform side, while crypto withdrawals carry network fees that vary by asset. Trading fees (commissions or spreads) can apply when buying and selling and may vary by product, order type, or user tier, so it’s worth checking the in-app fee schedule before trading. An inactivity or account maintenance fee isn’t always highlighted as a standard charge, but you should confirm current terms for your account.

Company Origin and Registration

ZebPay is a crypto exchange brand that originated in India (it began operations in 2014). The group has operated through different entities across regions over time, and service availability depends on the local regulated entity. In Australia, the service is presented as operating via an Australian-registered business that is registered with AUSTRAC, which is separate from whether other group entities are headquartered or registered in India.

Operational Status (Is the Exchange Shutting Down?)

This review describes an exchange that is operating in Australia, with active onboarding, trading, and support workflows. If you’re concerned about a shutdown, look for in-app notices and official announcements on the platform’s own channels, as status can change by jurisdiction and entity. Absent a clear closure notice for your region, treat the service as currently operating but keep funds management and custody best practices in mind.

Availability for US Residents

The platform’s availability is jurisdiction-dependent, and many exchanges restrict US residents due to regulatory requirements. If you are in the United States (or are a US person), you should assume sign-ups may be restricted unless the platform explicitly states US availability and offers a US-compliant product. Always check the eligibility list and onboarding prompts for your specific residency and documentation.

Pros and Cons

Pros

• AUSTRAC registration for the Australian operation
• Beginner-friendly web and mobile trading experience
• AUD deposits and withdrawals positioned as fee-free from the platform side
• Lightning Network support for faster BTC payments (where available)
• Developer API access for automation and market data

Cons

• No professional-grade Pro interface currently available in Australia
• Crypto withdrawal costs vary by asset and network conditions
• Trading fees and pricing can vary by product/tier and should be checked in-app
• Support channels and hours may be limited compared with larger exchanges
• Insurance/compensation terms may not be guaranteed and can vary by jurisdiction